Alibaba Trade Assurance

What It Actually Covers, and When Your Dispute Is Claimable

By the Agence Octo team

Sources

  • Alibaba Trade Assurance Help Center — Alibaba's official documentation covering dispute criteria, refund limits, and evidence requirements for Trade Assurance claims
  • SAMR (State Administration for Market Regulation, China) Business Registry — Official database of Chinese manufacturer registrations and corporate legal standing used to verify supplier legitimacy
  • China Customs Trade Data — Monthly and annual HS code export records showing a supplier's recent shipment history and product classifications
  • Third-party inspection standards (SGS, BV, QIMA) — Pre-shipment quality attestation and documentation benchmarks aligned with Trade Assurance dispute evidence criteria